Making Your Business Stronger

 

 

 

t:0845 225 4837       

 

m:0779 002 1885

 

e:info@mortonkyle.com

 

 

 

 

© Morton Kyle Limited 2009

 

Terms of Business

Confidentiality

 

As you would expect, all client details are regarded as highly confidential, and are treated as such.

We are happy to sign NDA before meeting.

 

 

Training Terms and Conditions

 

We would like you to pay 14 days before the training takes place.

 

You can pay by cheque or bacs, please contact us for our bank details.

 

           Non Attendance

 

Should you fail to attend, we will allow you one opportunity to book on to another program at no further cost. There will be no refunds if you fail to attend on the date you booked.

 

           Cancelling Bespoke/On Site Courses

 

Should you cancel a program, you may be entitled to a refund depending on the notice you give us. All cancellations should be notified by fax, post or email. We are not able to accept verbal notification.

 

If you cancel 15 working days before the date of delivery, you will incur a cancellation fee of 25% of the course fees

 

If you cancel 10 -14 working days before the date of delivery, you will incur a cancellation fee of 50% of the course fees

 

If you cancel 0 – 9 working days before the date of delivery, you will incur a cancellation fee of 100% of the course fees.

 

           Course Transfers

 

There is no charge for transferring to another course if the transfer is made 10 working days before the date of the course. If you transfer 10 – 0 working days before the date you are due to attend there will be an administration charge of £25.

 

All cancellation requests should be made in writing, by fax, post or email. We are not able to accept verbal requests for transfers.

 

           Changing Attendee Details

 

Should you wish to substitute one attendee for another from your organisation on the day of training – please let us know the change and we will amend our records accordingly. There is no charge for this change.

 

Cancellation of Courses by Morton Kyle Limited

 

Morton Kyle Limited reserves the right to cancel the course at any time without liability. In the unlikely event of this happening, we will issue you with an alternative date, full refund, or a credit note.

 

Course notes and training cannot be delivered upon for legal interpretation.  Morton Kyle do not accept responsibility for attendee actions or those of other people reading the training in litigation, or responsibility for loss incurred as a result of relying on the training or training notes

 

If you have any further questions, we would be happy to hear from you.

 

Consultancy Terms

 

Terms for our consultancy service are agreed on a per job and outcome basis. The rates will be reflective of the level of engagement.

 

For more information on how we can help you grow your business:

Email carol@mortonkyle.com

0779 002 1885